That sounds like the same routine we got waiting to see if Mom qualified for under-water beebe-stacking therapy after her surgery. *wink, wink, nudge, nudge* By the time we heard from the organization, she was pretty much back to pre-surgery ability and they told her she didn't qualify for anything.

Red tape should be called spider's webbing; once you've entered, you rarely find your way loose safely.

Have you tried your local senior center? They might have someone who could help you navigate the bullshit a little better. (Area Agency on Aging is another good option. Ours changed its name to Well-wise, so I don't know if all the government offices of that name did or not.)